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X-ray Support
Expert resources for dental and medical x-ray technology, maintenance, and support
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Testing Lead Aprons and Thyroid Collars: How to Survey Protective Apparel for Cracks and Failures in a Dental Practice
A lead apron only protects if the shielding inside it is intact. Here is how a service technician builds an…
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The Unit Fires but Nothing Happens: A Diagnostic Tree for No-Exposure Faults
A dental X-ray unit that presses dead — no beep, no exposure light, no image — sends a whole practice…
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Dead Pixels, Ghosting, and Banding: Diagnosing Image-Quality Faults in a Digital Intraoral Sensor
When a digital intraoral sensor still connects and captures but the images come back with dead spots, ghost shadows, or…
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The ADA’s 2026 Imaging Guidance Is a Hardware Problem: Service Factors That Keep Dose Low and Images Diagnostic
The ADA’s 2026 recommendations tell dentists to use radiographs in moderation, but keeping each exposure low-dose and diagnostic is a…
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Tubehead Drift: Diagnosing and Fixing a Dental X-Ray Arm That Won’t Hold Position
When a dental X-ray tubehead creeps, sags, or drifts after the operator lets go, retakes and cone-cuts follow. Here is…
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Concentric Rings on a CBCT Scan: Diagnosing Flat-Panel Detector Gain and Defective-Pixel Faults
A perfect circle centered on the rotation axis of every CBCT slice is not a patient problem and not a…
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The Intermittent Sensor: Diagnosing Cable, Connector, and USB Faults That Kill Digital Intraoral Images
A digital intraoral sensor rarely dies at the chip. It dies at the cable. Here is the technician’s bench procedure…
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When the Panoramic Blurs: Diagnosing Ghost Shadows, Bands, and Layer Errors in OPG Machines
A service technician’s guide to diagnosing image-quality faults in dental panoramic units — separating true ghost shadows and positioning errors…
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Locking Down Service Accounts: Passkeys and the Retirement of SMS Verification
The accounts a service technician uses to reach imaging portals, ticketing systems, and practice email are a weak point most…
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When the Inspector Calls: Preparing Your Dental X-Ray Equipment for a State Radiation Inspection
A state radiation inspection is not a bench test — it is a paperwork-and-performance audit that fails more practices on…
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What Is the PID on a Dental X-Ray? The Position Indicating Device, Explained
The PID — the position indicating device, the ‘cone’ on the tubehead — is one of the most misunderstood parts…
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The Acquisition PC: The Forgotten Component in Your Dental Imaging Chain
The imaging workstation running your sensor, pan, or CBCT capture software is part of the imaging chain — and almost…